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Communicating with Difficult People
Offered By : Salt Lake Community College

Course ID : 63318
Description

IN ORDER TO GET MIDAS CREDITS, you must complete your registration at SLCC here https://www.enrole.com/slcc/jsp/certificate.jsp?categoryId=94CF57E8&certificateId=POSPSYCHCERT

Each course costs $299. You must also complete the MIDAS registration and enrollment on this site. Once you receive a "C" or better in your course you will earn 2 MIDAS Credits.

This 30- hour course is completely online, and most students complete it within 8 weeks. As a result of this training students will be able t

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Tags
Multi-day learning opportunity Online course
Credits Available
2.00 USBE Credits
Fee
No fee.
Upcoming Sections (1 of 4 total)
Section 4
Communicating with Difficult People - Summer Term - July 2025   Asynchronous course.
Sections
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Viewing 1 - 1 of 1 section found matching your search criteria.
4 sections total.

Section 4
Communicating with Difficult People - Summer Term - July 2025
Section ID : 120084
Instructor:
Maria Griffin
Section Creator: Silvia Araoz
Please log in to email instructor/section creator.
Enrolled: 3/25 No waitlist allowed.

Course is offered Online: Contact instructor for more information.
Registration Closes: July 14, 2025 11:59 pm
Special Notes:

Class starts on: July 7th, 2025 Class ends on: August 25th, 2025
Students will learn:

  1. Recognize statements and actions that are likely to provoke difficult behavior in others.
  2. Describe basic communication skills including paraphrasing, asserting, and questioning.
  3. Describe techniques to maintain emotional control under pressure.
  4. Describe skills which promote merging with and managing conflicts.
This is an asynchronous section. It has no meeting times because it is self-paced.

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Salt Lake City, UT 84111-3204

Phone: 801.538.7807 

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